Fisher & Paykel Appliances
HQ
78 Springs Rd, East Tamaki, Auckland 2013, New Zealand
NZ Employees
Approximately 2,200
Industry
Household appliances manufacturing
Open Positions
7
NZ Presence
Headquarters, primary manufacturing, R&D, and major operations based in East Tamaki, Auckland.
AI Focus Areas
AI Maturity Evidence
Implemented Salesforce Agentforce and Data Cloud for AI-powered customer service and self-service; SmartHQ AI Assistant for appliances; actively hiring Data Scientist to own data science strategy and deliver ML models (SEEK/LinkedIn job postings); case studies on predictive maintenance and personalized customer interactions.
Transformation Opportunities
| Area | Opportunity | Impact | Complexity |
|---|---|---|---|
| Manufacturing Operations | ML models for predictive maintenance on production lines to reduce downtime | high | moderate |
| Supply Chain & Inventory | Demand forecasting and optimization using time-series ML to support revenue growth | high | moderate |
| Customer Service | Advanced generative AI for multilingual support and proactive issue resolution | high | simple |
| Product Development | AI simulations for appliance design and IoT feature enhancement | medium | complex |
Decision Makers
Daniel Witten-Hannah
Managing Director and CEO
Leads overall business strategy; data science initiatives will drive competitive advantage in operations and customer experience.
Rudi Khoury
Chief Digital Officer
Oversees digital transformation including AI adoption in customer experience and smart appliances.
Mark Henderson
Head of Data and Analytics
Manages data infrastructure; key for integrating new data science strategy and ML models.
Tech Stack Signals
Competitive Landscape
Competitors such as Bosch, Miele, and LG are advancing AI in smart appliances, predictive maintenance, and personalized services; Fisher & Paykel is catching up via Salesforce AI and internal hiring.
AIA Fit Assessment
- --Proactive AI investments (Salesforce, SmartHQ) indicate readiness for deeper ML adoption
- --Hiring senior Data Scientist signals strategic priority but lacks internal maturity
- --NZ HQ with global scale; manufacturing ripe for high-impact AI in ops/supply chain
- --Positive market outlook supports AI-driven efficiency for sustained growth
Open Positions (7)
| Title | Location | Salary | Tags |
|---|---|---|---|
Data Scientist | Auckland, Auckland, New Zealand | - | - |
Title Data Scientist Location Auckland, Auckland, New Zealand Posted 1 day ago | |||
Data Scientist | East Tamaki, Auckland (Hybrid) | - | - |
Junior Software Engineer | East Tamaki Auckland | - | Full time, work with modern tech: C#, Node.js, React, and cloud platforms, manufacturing, low, junior, hybrid |
Title Junior Software Engineer Location East Tamaki Auckland Tags Full time, work with modern tech: C#, Node.js, React, and cloud platforms, manufacturing, low, junior, hybrid Posted 3 days ago Listing View listing | |||
Product Information Management Lead – Fixed Term (12 months) | East Tamaki, Auckland | - | Full time; Hybrid; Shape global product information across Fisher & Paykel’s digital ecosystem; Work closely with Product, Digital and IT on launches and improvements; 12-month role with real impact in a trusted, NZ-headquartered global brand |
Title Product Information Management Lead – Fixed Term (12 months) Location East Tamaki, Auckland Tags Full time; Hybrid; Shape global product information across Fisher & Paykel’s digital ecosystem; Work closely with Product, Digital and IT on launches and improvements; 12-month role with real impact in a trusted, NZ-headquartered global brand Posted 2 days ago Listing View listing | |||
Junior Software Engineer | Auckland, Auckland, New Zealand | - | - |
Title Junior Software Engineer Location Auckland, Auckland, New Zealand Posted 3 days ago | |||
Head of Delivery - Digital | East Tamaki Auckland | - | Full time, hybrid, manufacturing, low, leadership, hybrid |
Title Head of Delivery - Digital Location East Tamaki Auckland Tags Full time, hybrid, manufacturing, low, leadership, hybrid Posted 3 days ago Listing View listing | |||
Global Product Manager | East Tamaki, Auckland | - | Full time, Hybrid. Competitive salary, flexible working, comprehensive benefits, generous product discounts, access to world-class facilities. |
Title Global Product Manager Location East Tamaki, Auckland Tags Full time, Hybrid. Competitive salary, flexible working, comprehensive benefits, generous product discounts, access to world-class facilities. Posted 0 days ago Listing View listing | |||
Engagement Angle
Reference the recent Data Scientist hire to own ML strategy (SEEK job posting) and propose AIA partnership to deliver immediate value in predictive use cases for manufacturing and customer service amid growth ambitions.